Does Verizon Have 24 Hour Customer Service

Verizon Phone Number

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Reasons customers similar you chosen recently

Trying to actuate to new devices on existing customer

I desire to get my service back on going to work out a deal or a payment program to get it dorsum on

I desire to go my service back on going to work out a deal or a payment program to go it b...

Can't go thru to social security in Peoria and they have cut off my benefits. Now I ha...

MY moto 1000 battery phone caught on fire. I need to use my old prepaid telephone activated f...

Please disconnect one line of service it is no longer necessary.*Disconnect phone line...

Disconnect one line of service

had flip telephone got Iphone ** x was told to switch sim menu and it would work . doesn't work

My order is missing a Sim menu for ***-***-****

I would like to switch my service from a galaxy * android to an iPhone. Tin I exercise that o...

Want to add a 2d telephone number to the same phone

My problem is I want to talk to a f****** person and y'all ******** keep putting me on th...

I ported * of my lines out and they are agile with another company. Still, * of them...

I would like to add hot spot.

I wanted to pay my bill of $***.** but I am still waiting for my debit card from my ban...

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How to call Verizon

Our Editor's Notes on Verizon's Phone-Based Customer Care

Verizon is a telecommunications visitor that offers wireless and phone services, Internet access, and television streaming to home and concern customers. With over 153 million mobile customers in the U.s.a., it is non surprising that Verizon has developed a robust phone-based client service system.

Why Do People Call Verizon Client Service?

People brand calls to Verizon for many reasons, including:

Purchasing new wireless or mobile services and devices.
Upgrading, changing or canceling plans.
Technical back up and bug with service quality.
Questions about services.
Changes in customer information, such every bit contact information or customer names.
Questions about bills.
Requesting payment arrangements.

Calling Verizon Customer Service

In that location are several means for customers to connect with Verizon by telephone:

Call 1 of Verizon's toll-gratis numbers: Customers should be enlightened that there are different phone numbers for prepaid and postpaid customers.
Punch *611 from a Verizon phone.
Request a call-back from Verizon's website. Call-dorsum appointments can exist set via the website every bit well, providing boosted consumer convenience.

Calls made from a device or number recognized by Verizon are answered by an automated vox arrangement that greets the customer by name. While Verizon offers 24/7 automatic phone-based customer service, alive client assistance is available Monday through Fri from seven am - ix pm and weekends from 8 am - 9 pm. All hours are in local time.

Verizon also offers a dedicated customer service center for current customers who have disabilities. The Verizon Wireless National Accessibility Client Service Centre takes calls Mon through Friday from eight:xxx am to 5:thirty pm eastern time.

Verizon Phone-Based Customer Service

Many consumers prefer to speak to a alive person when making a buy, asking a question or attempting to resolve a problem. Verizon'southward voicemail system will ask questions well-nigh the reason for the call: "Yes" or "no" answers direct the call to the appropriate customer service department.

Callers who want to speak to a representative directly and don't want to bother with the menu can hit "0" at each prompt. Somewhen, a representative will get on the line. Verizon maintains both standard call centers in many parts of the country, as well every bit a network of home-based support representatives.

How Practice Customers Experience About Calling Verizon?

Consumer sentiments regarding Verizon vary: Many people accept had satisfactory experiences with Verizon telephone representatives while other customers are less happy with the service they received.

One area of frustration for some Verizon customers has been getting accurate data regarding when an area outage will be resolved. This tin can exist a significant outcome in areas affected by bad atmospheric condition or 5G tower upgrades.

Withal, many consumers written report positive experiences, including customer service representatives who were willing to stay on the phone with a caller as long equally it took to resolve circuitous bug.

Notable Cases

One case that caught some media attention involved what appeared to exist the theft of a phone after it was shipped from Verizon to the customer. The customer received an empty box that appeared to accept been tampered with by a phone thief.

Phone calls to Verizon were ineffective at getting the telephone replaced. Verizon phone representatives blamed the aircraft company and the shipping company told the client to enquire Verizon for help. Despite several customer service representatives telling the customer that someone would accost the result, it took a third-political party intervention to resolve the situation and get the customer a new phone.

What Issues Can Verizon Customers Resolve Over the Phone?

About consumer bug tin can exist resolved by Verizon feel representatives via a phone conversation. These bug include:

Billing questions, including researching and removing erroneous charges
Changing plans and services to suit client needs
Selecting and upgrading devices
Addressing possible technical issues with devices or phone service
Scheduling service calls or appointments

Other Issues

Some issues are difficult or impossible to resolve with a phone phone call, however, a Verizon customer service specialist can often advise y'all near the steps y'all tin take to address the upshot. If your device or equipment is malfunctioning or broken, for instance, yous'll need to bring the device to a shop, return information technology past mail to Verizon, or schedule a technician visit.

Unresolved Problems With Verizon Phone Customer Service

While Verizon's customer experience representatives are mostly effective at addressing common complaints and problems, non all callers will be satisfied with the level of service received. If you are unable to resolve your consequence with Verizon over the phone, consider taking i or more of the following steps:

Contact Verizon through other means, including email, web-based chat, or social media platforms. One advantage of addressing customer service issues via text is that you may have an easier time communicating your state of affairs to the representative. Y'all'll also have a record of the advice that could come up in handy later.
Call customer service again and speak to a different representative. Representatives are individuals and some may exist ameliorate able to understand and address your concerns.
Visit a Verizon shop. Talking to a Verizon representative in person may be more constructive than phone communication. In add-on, store personnel can inspect and, in some cases, service your device or devices.

Customer Number 888-910-4366 - by the Numbers

Phone number to dial 888-910-4366

Call-back available Yes

Call picked upward by a real person YES

Department you're calling Customer Service

Call center hours Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST

All-time time to punch 9am

Navigate phone maze to a human Press one for customer service, press 2 to sign upwards for new service

Boilerplate wait

Current wait 16

Rank (amongst phone numbers) one

Rank (overall) one

Alternate methods phone, conversation, twitter, web

Quality of communication 51%

Quality of help 66%

Client votes 5,735

Data last updated Wed Apr 06 2022 10:00:00 GMT+0000 (Coordinated Universal Fourth dimension)

Verizon's Best Cost-Gratis/800 Client Phone Number

This is Verizon'due south all-time phone number, the real-time electric current wait on agree and tools for skipping right through those phone lines to get right to a Verizon agent. This phone number is Verizon's Best Phone Number because 49,122 customers like you used this contact information over the last 18 months and gave us feedback. Mutual problems addressed past the client care unit of measurement that answers calls to 888-910-4366 include Setup Service, Device Support, Dispute a Charge, Service Outage, Transfer Service and other customer service issues. The Verizon telephone call center that you call into has employees from North Carolin, Iowa, India and is open up Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST according to customers. In total, Verizon has ix telephone numbers. It'southward not always clear what is the best fashion to talk to Verizon representatives, then nosotros started compiling this data built from suggestions from the customer community. Delight keep sharing your experiences and so we can continue to amend this complimentary resource.

Contacting Verizon - by phone or otherwise

While 888-910-4366 is Verizon's all-time toll-gratis number, there are 12 total ways to get in touch with them. The side by side all-time way to talk to their customer back up squad , according to other Verizon customers, is by calling their 800-538-2686 phone number for their New Wireless Customers section. Besides calling, the next favorite option for customers looking for aid is via 800-538-2686 for New Wireless Customers. If you think this data is inaccurate or know of other ways to contact Verizon delight let usa know so we tin can share with other customers. And you can click here if you want to compare all the contact information nosotros've gathered for Verizon.

What is GetHuman's Relationship to Verizon?

In short, the two companies are not related. GetHuman builds free tools and shares information amidst customers of companies similar Verizon. For large companies that includes tools such as our GetHuman Phone, which allows yous to call a visitor but skip the part where you wait on the line listening to their call applied science music. We've created these shortcuts and apps to attempt to help customers like y'all (and ourselves!) navigate the messy telephone menus, hold times, and confusion with client service, especially with larger companies. And as long as you go on sharing it with your friends and loved ones, nosotros'll go along doing it.

Help from a Live Person

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Verizon Contact Info

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Source: https://gethuman.com/phone-number/Verizon

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